Critical Thinking & Problem Solving

In today's business environment, organizations have identified critical thinking and problem-solving as skills that are integral to an employee's--and their organization's--success. The most successful professionals can assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario. This course, part of the Leadership Essentials Professional Certificate program, will demystify, discuss, and provide application techniques for critical thinking and problem-solving in a business context. Learners will draw connections to their work experience by analyzing and critiquing case studies. Best practices for problem-solving will be discussed and illustrated including how to weigh alternative solutions, incorporate feedback from stakeholders, and how and when to start over.

• How to perform strategic analysis and assessment
• How to perceive and assess a critical need and design a tailored solution
• How to identify key stakeholders and ensure their needs are met
• How to employ adaptive problem-solving
• How to work through obstacles collaboratively
• How to analyze failure to improve future performance