Groundwork for Success in Sales Development

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on. This course is here to introduce you to the key role of a Sales Development Representative at a tech company. We want you to develop a winning professional mindset powered by emotional literacy, strategic thinking, time management, and task prioritization. We’ll also focus on how you’ll be m

• Articulate the purpose of the SDR role in tech industry
• Select strategies and tools for a winning professional mindset
• Justify effective time management and prioritization methods
• Plan personal well-being responsibility within professional contexts