Salesforce Admin Certification Preparation

Every successful sales and service team relies on a well-configured CRM—and Salesforce Admins make that possible. The Salesforce Admin Certification Specialization is your guided path into this powerful and in-demand role. Designed for beginners, graduates, professionals, and career switchers, the program starts with CRM fundamentals, Salesforce setup, Classic vs. Lightning, apps, tabs, and Salesforce offerings. You’ll manage leads in real business scenarios using list views, Web-to-Lead forms, lead conversion, quote templates, and AppExchange solutions. You’ll then turn data into insights by building reports, charts, dashboards, and Lightning Report Builder views used by real teams. As the journey continues, you’ll secure and scale organizations with OWD, roles, profiles, permission sets, login flows, migrate data using Data Import Wizard and Data Loader, and automate processes with Workflow Rules and Process Builder. Deployment and tooling with change sets and VS Code complete your admin toolkit. What makes this Salesforce Administrator Certification Specialization standout is its step-by-step learning, real admin scenarios, and certification-aligned curriculum. So what are you waiting for - take the next step and position yourself for a rewarding Salesforce Admin career. Disclaimer: Salesforce, Lightning, and related marks are trademarks of Salesforce, Inc. This course is not affiliated with or endorsed by Salesforce

• Master CRM fundamentals and Salesforce setup including Classic vs. Lightning
• Manage leads using various tools and AppExchange solutions
• Create reports, charts, and dashboards for data insights
• Understand data security, roles, permission sets, and workflow automation

• Basic computer and internet skills
• Ability to follow course instructions in English and complete practice activities