Salesforce Introduction

Want to develop job-ready CRM skills and obtain your Salesforce Administrator certification? This Salesforce Introduction course is an excellent starting place. This beginner-friendly course, aligned with the Salesforce Admin (CRT 101) exam, will help you build a solid foundation in the world's #1 CRM platform—no prior experience required. You'll learn about key CRM and cloud computing concepts before exploring Salesforce's interface and understanding the differences between the Classic and

• Understand cloud computing essentials and business applications
• Understand core CRM principles
• Master Salesforce navigation and usage from account setup to advanced features
• Distinguish between Salesforce Classic and Lightning experiences