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Salesforce Reporting
Coursera
Course
Unknown

Salesforce Reporting

University of California, Irvine

Course on how micro-level changes in Salesforce impact user experience via custom objects, workflows, reports, and dashboards.

Unknown3 weeksEnglish

About this Course

Salesforce Reporting focuses on how the micro-level changes in Salesforce affect the macro level of the user experience. In this course, you will focus on creating custom objects, field dependencies, and work flows to track accounts or services. It is also important that you maintain data clean for your organization and you will work with creating reports, managing data, and creating full reports and dashboards. Lastly, you will focus on your customer base with Salesforce Service Cloud to mainta

What You'll Learn

  • Create Einstein Analytics apps and customize home pages
  • Create and manage users, access, and customize Lightning Experience UI
  • Create customer entitlements and entitlement processes with milestones

Instructors

S

Stephane Muller

Topics

Customer Engagement
Employee Engagement
Data Maintenance
Cloud Computing
Role-Based Access Control (RBAC)
Lead Generation
Data Management
Salesforce
Customer Relationship Management (CRM) Software
Process Design

Course Info

PlatformCoursera
LevelUnknown
PacingUnknown
PriceFree

Skills

تفاعل العملاء
تفاعل الموظفين
صيانة البيانات
الحوسبة السحابية
التحكم في الوصول حسب الدور
توليد العملاء المحتملين
إدارة البيانات
سيلز فورس
Customer Relationship Management (CRM) Software
Process Design

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