
Seoul National University
In the AI era, technology has advanced but we've become lonelier. Despite 1,000 SNS friends, we have zero real conversations. Remote work connected us, but trust weakened. This course teaches how to build genuine relationships and practice empathetic leadership in digital environments. Learn verified frameworks from Google, Harvard, and Stanford (RISE, HEART, CRISIS, INCLUDE, SUSTAIN) to develop relationship intelligence, create psychological safety, and resolve digital conflicts. A 4-week in...
Why This Course Matters Post-pandemic, 74% of companies adopted remote work, yet 41% of employees report lack of connection with colleagues. Digital transformation connected us more but paradoxically made us lonelier. WEF predicts 40% of core skills will change by 2030, with social-emotional skills demand increasing 14%. Uniquely human capabilities that AI cannot replicate— empathy, trust-building, relationship formation — have become competitive advantages. What Makes This Course Special This isn't just another soft skills course. Built on verified research from Google Project Aristotle, Harvard Business School, and Stanford, it provides immediately applicable frameworks. Integrating theories from world-renowned scholars like Tsedal Neeley (Harvard), Amy Edmondson (Harvard), Daniel Goleman, Brené Brown, and Erica Dhawan into 8 proprietary models (CARE, HEART, RISE, RESOLVE, INCLUDE, CRISIS, HUMAN, FUTURE). Who Should Take This Course? • Leaders managing remote/hybrid teams • Managers struggling with trust-building in digital environments • Practitioners seeking conflict resolution skills • Students and job seekers developing AI-era competencies • HR and organizational culture professionals 3b:T8b9,
Moonyoung Eom
Professor
Jiyoung Kang
TA