Speaking and Presenting: Tact

To be an effective speaker you don’t need to overwhelm people with your intellect. You don’t need to dazzle them from start to finish. You simply need to give them the sense that what they are receiving was especially prepared with their interests and needs in mind. This course will help you develop the judgment and dexterity needed to craft a perfectly tailored message.

• Cultivate generosity of spirit in one-on-one talks
• Respectfully dismiss someone from a role
• Reframe presentations as valued contributions
• Apologize sincerely and meaningfully

• Basic communication skills