Telehealth Implementation: Organizational, Billing, Reimbursement, and Legal Considerations
Stanford University
Unpack the practicalities of telehealth implementation with guidance from Stanford Medicine faculty. Learn how to organize a workforce in support of the telehealth patient care journey, and enhance your ability to navigate the legalities and financial aspects of telehealth.
About this Course
This course from the Stanford Center for Health Education (SCHE) expands on some of the key considerations involved in implementing a successful telehealth program. You will uncover practical ways to foster positive clinical interactions by exploring the key elements of an efficient, meaningful, and human-centered clinician–patient telehealth experience. This course equips you to prepare and train your workforce — and refine your organizational structure — with telehealth in mind. It also unpacks the legal considerations relating to telehealth, as well as general best practices for billing and reimbursement.
What You'll Learn
- Which training and workforce preparation methods are optimal for telehealth.
- How best to structure an organization to support the telehealth care journey.
- How to navigate the current legal and regulatory context for telehealth.
- Which methods can determine a stable financial model for your telehealth program.
- How to determine a sustainable billing and reimbursement approach for your program.
Instructors
Natalie M. Pageler, MD, MEd
Chief Medical Information Officer, Stanford Children’s Health; Clinical Professor of Pediatric Critical Care and Program Director of the Clinical Informatics Fellowship
Christopher Sharp, MD
Chief Medical Information Officer, Stanford Health Care; Clinical Professor of Medicine, Stanford University School of Medicine