AI and Generative AI for Business Automation
State Bank of India
This course empowers business professionals, managers, and entrepreneurs to use AI and Generative AI for automating workflows, enhancing decision-making, and improving productivity—without requiring technical or coding skills. Through practical examples and real-world use cases, learners gain hands-on insights into applying AI responsibly across business functions.
About this Course
“ AI & Generative AI for Business Automation” is a practical program designed for business professionals, managers, and entrepreneurs who want to apply Artificial Intelligence to automate processes and improve decision-making—without requiring technical or coding expertise. The course introduces core AI concepts and explores how Generative AI and emerging Agentic AI systems can streamline workflows, enhance productivity, and support business operations. Learners will examine real-world applications of AI across key functions such as Finance, HR, Marketing, and Operations, while gaining exposure to leading AI tools and platforms. Equal emphasis is placed on responsible AI adoption, covering risks related to bias, data privacy, security, deepfakes, and regulatory compliance, along with governance frameworks and preventive controls. Through the Case Studies spanning banking, retail and other industries, participants will learn how organizations can deploy AI at scale. This course concludes with strategic guidance on building AI-ready business models, workforce reskilling, and developing a roadmap toward becoming an AI-driven organization. 36:Tf3
What You'll Learn
- Explain core AI and Generative AI concepts relevant to business
- Identify high-impact business processes suitable for AI automation
- Evaluate Agentic AI use cases for enterprise workflows
- Compare AI platforms and tools for business adoption
- Assess risks, security, and ethical concerns in AI usage
- Design safeguards and governance frameworks
- Apply AI use cases across industries
- Develop an AI-ready business roadmap