E-COMMERCE FUNDAMENTALS

The Internet is transforming the world’s economy. It is radically changing how people live, learn, work, play and consume. At the center of this revolution is technology. Technology has moved from the “back office” to the “frontline”. Namely, the interface between the customer and the firm has changed dramatically. Increasingly, technology is shifting the firm’s relationships with its customers from a “face-to-face” to a “screen-to-face” interaction. Disruption and opportunity to business emerged with new technological innovations. E-commerce is also not an exception. E-commerce used technology enabled transactions. The use of Internet browsers in the World wide web to make these transactions perhaps the best-known example of technology enabled customer interfaces. The digital technology has made it possible to covert characters, sounds, pictures and motion video into a bit stream that can be combined, stored, manipulated, and transmitted quickly, efficiently, and in large volumes without loss of quality. As a result, the shift towards distributed electronic commerce paved the way from traditional business. This course will help to choose a collection of various concepts, frameworks, and approaches that represent an entire applications suite of tools for doing business through electronic commerce. This course will be an entry point into a learning system about the fundamentals of electronic commerce for teaching the state of the art in e-commerce business practice and theory. 3b:T469, Week 1: I

• a. Creating value through the gathering, synthesizing, and distribution of information.b. Formulating strategy in ways that make management of e-commerce business and management of technology associated with it.c. Compete in real time and engage the customers and markets continuously.d. Organize resources around the demand side e.g., customers, markets, trends, and needs-rather than the supply side, as business have done in the past.e. Use technology mediated channels which means that on going operations are subject to measurement and tracking in unprecedented and granular ways.