The ABC of Business Communication
State Bank of India
Businesses cannot function without communication. Communication is required to connect with people within an organisation or unit and with the outside world. Communication is a two-way process. This lesson provides a complete structure and process of communication with special reference to communication in organisations. It discusses various factors in Business Communication and explains the communication process including different communication networks with their utilities. It also provide...
About this Course
What is communication? What is Business communication? Components of communication and communication process. Communication networks in business and their effectiveness. Various types of business communications. Barriers to business communication and how to overcome them. How you can make your business communication more effective. Do you agree that the success of a business depends on how effectively people communicate within the business, from top to bottom, from bottom to top and with the outside world? Better communication not only aids personal development of people but also builds a positive image of the organisation. It impacts collaboration, negotiation and relationship with stakeholders. Do you want to enhance your effectiveness and be successful in your business with improved communication skills? Do you want to bring more positive results in your personal and business life? If your answer to these questions is “Yes”, then this course is for you. 3b:T
What You'll Learn
- Basic concept of communication
- Components of business communication and process of communication
- Communication networks and their effectiveness
- Barriers to business communication and ways to overcome them
- Types of business correspondence
- Communication skills and persuasive communication ****
Instructors
SHOBHA BHOBE
Asst. General Manager