About this Course
This Specialization is intended for post-graduate students seeking to develop effective communication skills. Through a series of courses, you will cover key topics such as audience analysis, communication styles, leadership communications, managing communications in teams, ethical communication, intercultural communication, and persuasive communications. This preparation will equip you to handle various organizational scenarios, craft winning responses to Requests for Proposals (RFPs), and deliver effective technical presentations. We intend to prepare you for different organizational scenarios using a combination of lectures, videos, and readings. Communication skills only improve through practice, so the instructive components will be complemented by self-reflective readings and assignments to help you apply the material presented in the course. Finally, the design of this course reflects current best practices in the science of learning, ensuring that you will find this course both fun and enlightening!
What You'll Learn
- Master effective communication strategies for clear messaging
- Develop conflict identification and resolution skills
- Apply persuasion techniques to support organizational initiatives
- Create strategic communication plans aligned with goals
Prerequisites
- Basic familiarity with relevant terminology
- Willingness to engage in practical exercises or case work
Instructors
Stephanie Caporaletti
Program Manager and Instructor
Paul Huckett
Assistant Dean, Learning Design & Innovation