Building High-Performance Teams in Hospitality

This course is perfect for individuals in the hospitality industry. It will explore the key concepts in team formation and development and what it takes to build and sustain high performing teams. You will learn to identify the skills and behaviours required for effective team working, including virtual teams. You will also identify the primary barriers to team cohesion and effectiveness and explore strategies to overcome them. By the end of this course, you will develop your personal team role preferences and reflect on how you can leverage your strengths to contribute more effectively within teams

• Build and maintain high-performing teams
• Increase self-awareness for team success
• Identify skills and behaviors needed for effective teamwork including virtual teams
• Recognize primary barriers to team cohesion and methods to overcome them
• Develop personal team role preferences and leverage strengths

• Basic computer and internet skills are helpful
• Ability to read course instructions in English and complete short practice activities