Teamwork Skills: Communicating Effectively in Groups

Recently revised and updated! Effective teamwork and group communication are essential for your professional and personal success. In this course you will learn to: make better decisions, be more creative and innovative, manage conflict and work with difficult group members, negotiate for preferred outcomes, improve group communication in virtual environments, develop a better overall understanding of human interaction, and work more effectively as a team. Our goal is to help you understand th

• Recognize how hidden forces of context, systems, institutions, and interactions design affect group interaction
• Develop decision making practices in order to become more creative and innovative
• Learn how to communicate to resolve or diffuse group conflicts
• Make better decisions about using technology for group work based on key practical and conceptual considerations