Technical Communication and Artificial Intelligence

This course is designed for professionals looking to enhance their technical documentation skills and stand out in today’s job market. By completing the course, you will be able to create beginner and intermediate documentation and use generative AI to make your work more efficient and effective. You’ll also build a portfolio of beginner and intermediate documentation, including technical instructions and tailored cover letters and resumes, that showcase your communication abilities. Through lessons on rhetoric and metacognition, genre, audience, prewriting and writing, organization and design, and post-writing reflection, you’ll gain both the foundational skills of technical communication and the modern advantage of AI-enhanced writing. By the end, you will be more confident in producing clear, polished documents and equipped with versatile skills that help you advance in your career and succeed across industries. No prior experience is required

• Create beginner and intermediate technical documentation using generative AI
• Understand systematic prewriting, writing, and post-writing processes
• Apply organization and design principles in technical documentation
• Understand basics of generative AI and prompt engineering

• Basic computer and internet skills are helpful
• Ability to read course instructions in English and complete short practice activities