Technical Diagnostics and Troubleshooting Techniques

This course has been designed for individuals seeking entry-level positions in IT support. Whether you're a recent graduate, a career changer, or someone looking to kickstart your career in the tech industry, it will provide you with the foundational knowledge and practical skills needed to excel in this field. In this course, you’ll consolidate your learning into action using a number of troubleshooting approaches. You’ll learn about troubleshooting issues relating to both hardware and softwar

• Gain insight into troubleshooting hardware and software issues across various systems
• Apply a systematic approach to diagnose technical problems effectively
• Use diagnostic tools for system maintenance, upgrades, network, and security