Telehealth: Essentials, Teamwork, and HEENT Exam

If you’re a healthcare professional or student, telehealth skills will likely be a part of your practice during your career. In this specialization, you’ll learn the basic skills needed to perform virtual HEENT (head, eyes, ears, nose, and throat) exams. This specialization is one of five from Duke University designed to provide you with practical skills to conduct telehealth visits. Each specialization is made up of three short courses led by an interprofessional team of health educators. Each specialization shares the first two courses. Beginning with Clinical Essentials of Telehealth, you’ll learn the foundations of what will make any telehealth video visit a success. In the second course, Telehealth: Interprofessional Team-Based Care, you’ll learn about how you work with other health professionals to broaden patient access to care. In this specialization’s final course, Telehealth: Head & Neck Assessment, you’ll build on your clinical knowledge to discuss how you can conduct virtual HEENT physical assessments. By the end of this course series, you’ll have knowledge you need to complete successful telehealth visits, discern when a virtual or in-person assessment is more appropriate, and leverage teamwork to better serve your community. If you’re interested in gaining telehealth skills in musculoskeletal, cardiopulmonary, dermatology, or neurologic exams, you can take our courses in those fields to complete the other four specializations

• Discuss proper preparation and conduct of telehealth video visits
• Describe examples of team-based telehealth care
• Perform remote physical assessments of head and neck
• Identify benefits and limitations of telehealth visits

• No deep prior experience required; basic computer and internet skills helpful
• Ability to read course instructions in English and complete short practice activities