VITARA - Human Resource Management

This course provides fundamental knowledge on Human Resource Management matters within a tax administration including among others HRM strategy and its implementation, HRM organizational models, HRM functions and the key areas of an effective HRM system. This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

• Define the concept of Human Resource Management and identify how it can help tax administrations achieve their strategic goals.
• Describe a HRM strategy. Explain how HRM is organized within a tax administration.
• Describe a career path and adequate remuneration structure within a tax administration.
• Identify key areas of effective HRM within a tax administration and some of the supporting principles. Define what the function of learning and development is and why it is important for tax administrations.