About this Course
Understand why users embrace or abandon AI wellness tools—and gain the skills to analyze any AI-based well-being product. You'll learn to apply the key psychological factors that drive adoption—trust, privacy, perceived empathy, effort expectancy, and social influence—to evaluate real products and identify where they succeed or fall short. Master the five-stage consumer decision journey and see exactly where users progress or drop off with AI mood trackers, stress-relief chatbots, and wellness apps. Most importantly, you'll apply structured observation techniques to record and categorize real user behavior, separating what you see from what you interpret. Through realistic role plays and coach dialogues, you'll practice applying adoption factors to diagnose products and facilitating decision journey discussions. Designed for product managers, UX researchers, marketers, and anyone working in the AI wellness space. No technical background required—just curiosity about why people interact with AI the way they do
What You'll Learn
- Understand psychological factors driving AI wellness tool adoption
- Apply these factors to evaluate real AI-based products
- Identify strengths and weaknesses in user experiences
- Master the five stages of the consumer decision journey
- Observe and analyze user behaviors systematically
Prerequisites
- Basic computer and internet skills
- Ability to follow instructions and complete practical tasks in English
Instructors
John Whitworth