Understanding Cisco Collaboration Foundations

This Specialization equips learners with practical skills to administer Unified Communications Manager, configure SIP gateways, manage users, and troubleshoot collaboration solutions. The program focuses on hands-on learning outcomes that prepare professionals for real-world collaboration technology challenges. Cisco delivers high-quality, flexible training aligned with industry standards and certifications

• Understand Cisco user and endpoint collaboration, codecs, and call protocols
• Administer user accounts and configure dial plans
• Manage media resources, video endpoints, and Cisco Unity integration

• No deep prior experience is required, but basic computer and internet skills are helpful
• Ability to read course instructions in English and complete short practice activities