Interpersonal Communication Skills adapted to remote teams

Soft skills are essential in pretty much all current jobs and these complement well the hard skills needed to successfully build talented role-model individuals within an organization. For remote environments, communicating efficiently is, if anything, even more essential and complex than in an in-house setting. Therefore we aim to help you get the people who are going to be in charge of leading roles fully adapted to perform in remote work settings. The richness of remote channels, despite their advancements, does not match in-person interactions and requires certain technology interaction skills to convey the closeness that effective teamwork needs, despite the physical distance between participants. We have structured the learning experience using digital resources, real-world examples, self-assessments by enrolled individuals, and peer feedback to provide a comprehensive 360º overview. This will enable us to create a management action plan based on the acquired skills.

• Select and employ an assertive style when communicating in a digital setting.
• Interact through a broad range of digital technologies and understand the most suitable communication medium for a given context.
• Create different ways to share your knowledge (e.g., mind maps, diagrams, rich pictures, and visual models) using digital tools.
• Fully understand all the non-written behavioral norms that apply when communicating in remote settings.
• Decide when and how to provide feedback/feedforward in digital environments.

• No prerrequisites are requested