Human Resources: Acquiring and Managing Talent in the 21st Century
University of California, Riverside
As organizations strive to remain competitive, strategic talent management remains at the forefront to develop its culture and drive business success. HR professionals and organizational leaders are charged with prioritizing the recruitment and retention of dynamic people in alignment with the organization’s mission, vision, and goals, all the while engaging, developing, and empowering employees to invest in the org’s success – creating an exponential return on investment. Building and levera...
About this Course
This course explains the role of HR professionals in 21st century organizations and is designed to introduce students to the importance of hiring and retaining the best people. As organizations plan to succeed in business, other areas of importance rise to the surface including: effectively managing, developing, supporting, and working with employees to achieve personal and organizational goals. A focus on an organization’s mission, vision, goals, leadership, diversity, and culture will also be explored. Students will become familiar with basic concepts and methods to hire people who will positively impact customer service and profitability.
What You'll Learn
- 1. The role of human resources professionals in 21st century organizations.2. The importance of hiring and retaining the best people.3. How to define an organization’s mission, vision, and goals.4. Creative ways to manage, develop, support and work with employees to achieve personal and organizational goals.5. Why effective leadership, diversity and culture are important.6. How the right people can positively impact customer service and profitability.7. Methods to check your knowledge about hiring and retaining the best people in 21st century organizations.
Instructors
Jonnetta Thomas-Chambers
Human Resources Professional