About this Course
In this Specialization, you will master design thinking competencies in an engaging hands-on, project-based format. We will guide you through a detailed 14-Step process where you will tackle a human-centered problem that you want to solve. You will learn and practice all of the most important tools from the field of human-centered design to generate ideas and connect with your customers on a human level. You will then deepen your practice by taking an in-depth journey through six key phases of the design thinking process, from immersion to learning-in-action, and explore the shifts in mindsets and skillsets that accompany them
What You'll Learn
- Complete a 14-step process to solve human-centered problems
- Use key design tools to connect deeply with customers
- Deepen practice through six essential design thinking phases
Prerequisites
- Basic computer and internet skills
- Ability to follow English course instructions and complete short exercises
Instructors
Jeanne M. Liedtka
United Technologies Corporation Professor of Business Administration
Karen Hold
Founder, Experience Labs
Jessica Eldridge
Innovation and Design Strategist