All Courses
edX
Course
Beginner
Free to Audit
High-Impact Feedback & Listening
Washington University in St. Louis
Sharing feedback is an important part of an organization's culture and an effective business tool that reaches across all levels. This course focuses on learner's ability to communicate positive and developmental feedback. They will also learn to receive feedback and to listen to accurately to best understand the speaker’s intended message.
4 hrs/week1 weeksEnglish3 enrolled
About this Course
In this course, individual performers learn how to deliver both positive and developmental feedback efficiently. They also learn how to be receptive to input and to listen to understand the speaker's intended message accurately. In the workplace, these skills help them to optimize and sustain their own and their coworker's performance.
What You'll Learn
- Support colleague's job performance, growth, and development
- Build authentic, trusting relationships with colleagues
- More wisely choose opportunities to give and seek feedback
- Handle, reduce, or eliminate defensiveness or negative emotions that can occur in a feedback discussion
- Help create a culture of teamwork, performance & communication
Instructors
G
Gretchen Pettet
Washu Trainer
إعلان
إعلان