About this Course
The Zoho Sales Representative Professional Certificate Program is designed to give aspiring sales professionals a strong foundation and a competitive edge in their careers. Sales is both a science and an art . As a science, it follows proven methodologies—effective pitching, persuasive negotiation, and structured selling techniques. As an art, it requires creativity, adaptability, and a personal touch to turn strategies into success. More than just a profession, sales is a way of life—rooted in human connection, critical thinking, and effective communication. The ability to negotiate, persuade, and personalize interactions isn’t just crucial in sales—it’s essential in everyday life. At Zoho, we understand both the challenges and rewards of this dynamic field. Our flagship product, Zoho CRM, reflects our deep expertise in sales and our commitment to streamlining the sales process. Drawing from the experience of our own sales leaders, we’ve crafted this program to blend comprehensive theoretical knowledge with real-world insights, empowering learners to navigate the sales landscape with confidence. What Sets This Program Apart? Expert Guidance : Learn from Zoho’s seasoned sales leaders. Industry-Specific Insights: Gain a deep understanding of sales in SMB and enterprise sectors. Hands-On Training: Get started with Zoho CRM Real-World Applications: Explore rich examples from SaaS and hospitality industries
What You'll Learn
- Describe sales cycle and distribution channels
- Identify sales rep roles and account management
- Practice core sales communication and closing skills
- Use Zoho CRM for sales processes
Prerequisites
- Basic computer and internet skills
- Ability to follow English instructions
Instructors
Zoho CRM