Account Management Executive at Tabby - Saudi Arabia

Tabby, a leading fintech startup in the Middle East specializing in shopping and payment solutions, is seeking a dedicated and results-driven Account Management Executive to join its team in Saudi Arabia. This role presents an exciting opportunity to be part of a dynamic and innovative company that is reshaping the e-commerce and payments landscape in the region.

About Tabby

Tabby is a prominent platform offering flexible payment solutions, including "Buy Now, Pay Later" services, that enhance the shopping experience for consumers and drive sales growth for merchants. The company has experienced remarkable growth and established itself as a preferred partner for numerous major retail and online brands.

Job Description & Key Responsibilities

The Account Management Executive will play a crucial role in nurturing and growing relationships with Tabby's existing merchant partners. Key responsibilities include:

• Client Relationship Management: Serve as the primary point of contact for a portfolio of Tabby's partners (merchants), deeply understanding their business needs and ensuring their success and satisfaction with Tabby's services.
• Driving Growth & Adoption: Proactively work with partners to increase product adoption, optimize campaign performance, and grow transaction volumes through consultative support and tailored solutions.
• Account Retention: Monitor partner health metrics, identify potential churn risks, and develop/execute strategies to retain high-value clients.
• Renewals & Upselling: Manage the contract renewal process and identify opportunities to expand the scope of services with existing partners.
• Internal Collaboration: Work closely with cross-functional teams including Sales, Marketing, Product, and Operations to relay client feedback and ensure expectations are met and service is continuously improved.
• Data Analysis: Analyze partner performance data to generate actionable insights and report on performance and opportunities.

Requirements & Qualifications

To be a successful candidate for this position, you should meet the following criteria:

• Experience: Proven track record of 2-4 years in account management, sales, or business development. Experience in fintech, e-commerce, payments, or financial services is highly preferred.
• Soft Skills:
  • Excellent communication and negotiation skills (verbal and written) in both English and Arabic.
  • Strong relationship-building and stakeholder management abilities.
  • Results-oriented mindset with strategic thinking.
  • Analytical skills with the ability to use data in decision-making.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge: Solid understanding of business fundamentals, e-commerce economics, and the digital payments ecosystem in the region.

What Tabby Offers

Joining Tabby means becoming part of a culture focused on growth and innovation. While the specific package may vary, the company typically offers:

• A stimulating and collaborative work environment at the forefront of fintech.
• Genuine opportunities for career progression and direct impact.
• A network of talented colleagues and industry experts.
• A competitive financial package and benefits in line with market standards in Saudi Arabia.

How to Apply

Applications for this position are primarily handled through professional job platforms like Naukrigulf. Interested candidates are advised to:

1. Update their CV to highlight relevant account management, sales experience, and key achievements.
2. Search for the job listing titled "Account Management Executive" at Tabby on the Naukrigulf website or Tabby's official career page.
3. Complete the online application on the specified platform and attach the updated CV.
4. Prepare a concise cover letter explaining your motivation for applying and the value you can bring to Tabby and its partners.

This role is an excellent opportunity for ambitious professionals looking to build a career in one of the most exciting fintech companies in the Middle East.