Clinical IT Solutions / Cerner Application Analyst (On Site) - Dar Al Shifa Hospital

Dar Al Shifa Hospital, a prominent healthcare institution in Kuwait, is actively recruiting for a critical role within its health technology infrastructure. The hospital is seeking a dedicated Clinical IT Solutions / Cerner Application Analyst to join its technical team in an on-site capacity at its main facility in the Hawally area.

Job Overview

The Cerner Application Analyst plays a pivotal role in bridging clinical needs with technological solutions within the hospital. This professional will be primarily responsible for ensuring the smooth and effective operation of health information systems, with a core focus on Cerner solutions that support clinical workflows and patient data management. This is a hands-on, on-site role requiring regular presence at the hospital to interact directly with end-users and understand ground-level operational needs.

Key Responsibilities & Duties

• Support & Maintenance: Provide daily technical and operational support for the clinical Cerner applications used across various hospital departments (ER, OPD, Laboratories, Pharmacy, Nursing, etc.).
• Troubleshooting: Analyze and resolve technical and functional issues reported by medical and administrative staff, ensuring minimal system downtime.
• Training & End-User Support: Train and guide hospital medical and administrative staff on the optimal use of applications, creating help tools or documentation as needed.
• Testing & Upgrades: Participate in testing new updates, system modifications, or software patches before deployment in the live environment to ensure compatibility and stability.
• Communication & Coordination: Act as a liaison between the IT department and various clinical departments to understand their requirements and translate them into practical technical solutions within the Cerner framework.
• Compliance & Security: Ensure system usage complies with the hospital's health information security policies and relevant local regulations.

Required Qualifications & Skills

• Academic Qualification: A Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or a related field.
• Professional Experience: Proven prior experience (typically a minimum of 2-3 years) in supporting, managing, or analyzing Health Information Systems, with strong preference for direct hands-on experience with the Cerner Millennium platform.
• Technical Skills: Deep understanding of clinical workflows in a hospital setting. Good knowledge of databases and SQL queries. Strong process analysis and solution-oriented skills.
• Soft Skills: Excellent communication and interpersonal skills (Arabic & English) to interact with diverse teams. Strong analytical and problem-solving abilities. Capability to work under pressure in a fast-paced hospital environment.
• Location: The applicant must be a resident of the State of Kuwait and able to work from the hospital's location in Hawally.

Why Work at Dar Al Shifa Hospital?

Joining Dar Al Shifa Hospital means becoming part of a leading institution in Kuwait's healthcare sector. You will be a member of a team that plays a direct role in enhancing patient care quality by ensuring the efficiency of the supporting technological systems. The hospital offers a respectful and dynamic work environment where professional growth and tangible positive impact go hand in hand.

How to Apply

Applications for this position are accepted exclusively through the Naukrigulf online platform. Please search for the job listing titled "Clinical IT Solutions/Cerner Application Analyst (On Site)" with the location "Kuwait" or "Dar Al Shifa Hospital." Ensure your CV is updated to highlight relevant Health IT and specifically Cerner experience, clearly detailing previous projects or responsibilities. Attach a brief cover letter stating your motivation for joining the healthcare sector in Kuwait.

Application Deadline: It is advisable to apply at your earliest convenience, as the position may close once a suitable candidate is identified.