L3 Technical Specialist Job - Dicetek LLC in United Arab Emirates
Dicetek LLC is currently hiring an L3 Technical Specialist in the United Arab Emirates. This role is ideal for IT professionals with extensive experience in advanced technical troubleshooting and systems management.
Job Description
As an L3 Technical Specialist, you will be responsible for providing high-level technical support to clients and internal teams. Key responsibilities include:
- Analyzing and resolving complex technical issues beyond L1 and L2 capabilities.
- Managing and maintaining IT infrastructure.
- Providing technical consultation to other teams.
- Documenting procedures and technical solutions.
- Participating in system and application improvement projects.
Required Qualifications
- Minimum 5 years of experience in technical support or systems administration.
- Bachelor's degree in Information Technology or a related field.
- Proficiency in English (spoken and written).
- Deep knowledge of operating systems (Windows Server, Linux).
- Experience in networking and information security.
- Strong analytical and problem-solving skills.
- Ability to work under pressure.
Preferred Skills
- Professional certifications such as MCSE, CCNA, or ITIL.
- Experience in cloud computing (AWS, Azure).
- Knowledge of databases (SQL Server, Oracle).
How to Apply
To apply for this position, please visit the following link and submit your resume: Original Application Link
We wish all applicants the best of luck.