Soft Services Executive Jobs at Aster DM Healthcare - Sharjah

Aster DM Healthcare, a leading name in the healthcare sector across the Gulf and India, is seeking to hire a dedicated Soft Services Executive for its medical facilities in Sharjah, United Arab Emirates. This position presents an excellent opportunity for experienced professionals to join a dynamic work environment focused on delivering the highest standards of care and support to patients and visitors alike.

Job Description and Key Responsibilities

The selected executive will be integrated into the support services team and will be primarily responsible for overseeing the management and operation of "soft services" within the healthcare facility. These services typically encompass a range of vital non-clinical functions that directly contribute to patient comfort, institutional reputation, and the overall visitor experience. Core responsibilities will include:

• Overseeing Hygiene Services: Ensuring the maintenance of the highest standards of cleanliness and sanitation throughout the hospital or clinic, including wards, patient rooms, public areas, and facilities, in compliance with stringent local and international health regulations.
• Managing Hospitality & Accommodation Services: This may involve supervising room services for in-patients, managing cafeteria or dietary services for patients and attendants, and ensuring visitor comfort.
• Coordinating with Contractors & Staff: Supervising the work of in-house or outsourced housekeeping teams, ensuring their adherence to work specifications and agreed-upon schedules.
• Quality Control & Compliance: Conducting regular inspections to ensure the quality of delivered soft services and compliance with all hospital-specific health and safety policies.
• Inventory & Procurement Management: Contributing to monitoring stock levels of consumables related to hygiene and services, and raising purchase requisitions as needed.
• Communication & Problem-Solving: Acting as a liaison between the soft services management and other departments (e.g., Nursing, Administration), effectively responding to and resolving feedback or complaints related to services.
• Training & Development: Assisting in training soft services staff on standard practices and procedures.

Qualifications and Essential Requirements

To be a successful candidate for this role within this distinguished healthcare environment, you should meet the following criteria:

• Educational Qualification: A Diploma or Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
• Work Experience: Proven hands-on experience of 3 to 5 years in a similar role (Soft Services Executive, Housekeeping Supervisor, Facilities Coordinator), preferably within the healthcare or hospital sector. Experience in a UAE hospital setting is a significant advantage.
• Technical Knowledge: In-depth understanding of hygiene and sanitation protocols in medical facilities, and quality management standards (e.g., JCI standards if applicable).
• Personal Skills:
  • Excellent leadership and supervisory skills.
  • Strong communication skills (verbal and written) in English and Arabic (advantageous).
  • High organizational skills with the ability to manage multiple priorities.
  • Ability to work under pressure in a fast-paced environment.
  • Problem-solving and decision-making abilities.
  • Strong customer service orientation.

Benefits and Perks

Joining Aster DM Healthcare means working for a prestigious institution that offers:

• A professional and supportive work environment in the vital healthcare sector.
• Opportunities for career growth and development within the group's extensive network.
• A competitive salary and attractive benefits as per company policy and UAE labor regulations.
• The opportunity to make a real impact on patient and visitor experience through high-quality support services.

How to Apply for the Position

Applications for this position are being accepted exclusively through Naukrigulf, one of the region's premier job portals.

1. Visit the official Naukrigulf website.
2. Use search keywords such as "Soft Services Executive," "Aster DM Healthcare," or "Sharjah" to locate the job posting.
3. Ensure the job description matches the one detailed above and the location is Sharjah.
4. Submit your application by filling out the online form and attaching your updated Curriculum Vitae (CV), which should highlight your relevant experience in soft services, particularly within healthcare.

Aster DM Healthcare is keen to select the right candidate promptly, so early application is recommended. Only shortlisted candidates who meet the criteria will be contacted for the next stages of the selection process.