Cluster Sales Coordinator at Hyatt Hotels in Saudi Arabia

Hyatt Hotels and Resorts, a global hospitality leader, is inviting ambitious professionals to join its dynamic team in the Kingdom of Saudi Arabia. We are seeking a Cluster Sales Coordinator to become an integral part of our sales operations. This role is pivotal in supporting sales strategies and ensuring an exceptional client experience across a designated cluster of Hyatt properties.

Job Description and Key Responsibilities

The Cluster Sales Coordinator will serve as the administrative backbone for the sales team. The focus will be on coordinating and facilitating all sales-related activities to ensure operational smoothness and top-tier customer service. Key responsibilities include:

• Administrative and Organizational Support: Managing and organizing the sales team's agenda, scheduling appointments, and coordinating internal and external meetings with clients and partners.
• Communication Management: Acting as a central point of contact for incoming phone and email inquiries. Responding to potential client queries and directing them to the appropriate sales representative in a professional and timely manner.
• Proposal and Document Processing: Assisting in the preparation of sales quotations, contracts, and presentation proposals according to set standards. Ensuring the accuracy and completeness of documents before sending them to clients.
• CRM and Sales System Management: Accurately entering and updating lead data in the Customer Relationship Management (CRM) system. Tracking deal pipelines and preparing periodic reports on sales activities for managers.
• Inter-Departmental Coordination: Working closely with other departments such as Revenue, Reservations, and Hotel Operations to ensure seamless fulfillment of client requirements.
• Logistical Tasks: Organizing travel and accommodation arrangements for sales staff when needed, and preparing marketing materials and presentations for meetings.

Qualifications and Core Requirements

To be a successful candidate for this position, you should meet the following criteria:

• Educational Background: A Diploma or Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
• Work Experience: Proven previous experience of at least 1-2 years in an administrative or coordination role, preferably within sales, hospitality, or tourism. Experience in a hotel environment is a significant advantage.
• Technical Skills: Excellent proficiency in Microsoft Office Suite (especially Word, Excel, PowerPoint). Knowledge of hotel reservation systems (e.g., Opera) or Customer Relationship Management (CRM) systems is a priority for candidates.
• Personal Skills:
  • Excellent written and verbal communication skills in both Arabic and English.
  • Exceptional organizational and time-management skills with the ability to handle multiple tasks in a fast-paced environment.
  • Strong attention to detail and accuracy in document preparation and data handling.
  • A team-oriented spirit and the ability to work collaboratively with colleagues from diverse backgrounds.
  • Professional appearance and demeanor that reflects the values of the global Hyatt brand.

What Hyatt Offers

Joining Hyatt means becoming part of a global family committed to caring for people so they can be their best. While specific details were not mentioned in the listing, Hyatt is generally known for offering a supportive and competitive work environment that includes:

• Opportunities for career development and growth within the global Hyatt network.
• An international and culturally diverse workplace.
• Ongoing training to enhance skills.
• A respectful and progressive work environment.

How to Apply for This Position

Applications for this role are submitted via the Naukrigulf online platform. Please search for the position under the title "Cluster Sales Coordinator" for Hyatt Hotels in Saudi Arabia. Ensure you prepare an updated, job-targeted resume (CV) that highlights your relevant experience and skills as outlined above, along with a concise cover letter explaining your interest in joining the Hyatt team.

We look forward to receiving applications from qualified candidates who possess the passion for guest service and driving commercial success for our hotels.