Debt Collector Job in Riyadh

A leading and confidential company in the Saudi capital, Riyadh, is now accepting applications for a full-time Debt Collector position. This role presents a significant opportunity for professionals with strong communication and negotiation skills who are looking to join a dynamic finance department within a reputable organization. The Debt Collector plays a pivotal role in maintaining the company's healthy cash flow and protecting its financial assets by efficiently and professionally managing the receivables recovery process.

Job Description and Key Responsibilities

The appointed Debt Collector will be entrusted with a range of vital responsibilities focused on managing a portfolio of debts and following up with delinquent clients or customers. Core duties include:

• Regular Follow-up: Making professional phone calls and correspondence (emails, letters) to follow up on overdue customer accounts according to established policies and procedures.
• Negotiation & Payment Plans: Negotiating with debtors to establish realistic and acceptable repayment plans, while accurately documenting all agreements.
• Record Maintenance: Maintaining accurate and up-to-date records of all customer interactions, account statuses, and any payment promises in the company's Customer Relationship Management (CRM) or financial system.
• Dispute Resolution: Handling customer inquiries and complaints regarding invoices or dues in a tactful manner and resolving disputes with the aim of preserving the business relationship where possible.
• Internal Coordination: Working closely with Sales, Accounting, and Management departments to coordinate efforts and escalate high-risk accounts or complex cases.
• Compliance: Ensuring full compliance with relevant Saudi laws and regulations governing collection practices and professional ethics.

Essential Qualifications and Requirements

To be a successful candidate for this position, you should meet the following criteria:

• Work Experience: Proven prior experience in debt collection or a similar role in financial follow-up or customer service, with a minimum of 1 to 3 years. Experience within the Saudi market is preferred.
• Personal Skills:
  • Exceptional communication and negotiation skills (verbal and written) in both Arabic and English.
  • The ability to handle difficult situations and sensitive conversations with calmness, professionalism, and firmness.
  • Good analytical skills to assess a debtor's ability to pay.
  • Persistence and the ability to work under pressure to meet targets.
  • High integrity and reliability.
• Technical Skills: Proficiency in Microsoft Office applications (especially Excel). Experience using financial software or CRM systems is a strong advantage.
• Educational Qualification: A diploma or Bachelor's degree in a field such as Finance, Accounting, Business Administration, or a related discipline.

Benefits and Advantages

While the original advertisement did not specify a detailed benefits package, joining a leading company in Riyadh typically comes with a respectable and competitive work environment. Successful candidates can reasonably expect:

• A competitive salary to be agreed upon based on experience and qualifications.
• A professional work environment that supports growth and career development.
• The opportunity to work in the heart of Saudi Arabia's vibrant economic sector.

How to Apply for the Position

Applications for this role are accepted exclusively through the Naukrigulf platform. Please visit the original advertisement link found in the source and search for the position under "Debt Collector" in Riyadh city. Ensure you have an updated and clear Curriculum Vitae (CV) prepared in both Arabic and English if possible, highlighting relevant experience, collection skills, and past achievements. Submit your application at the earliest opportunity, as the posting may close once a sufficient number of qualified candidates have been identified.

We wish you the best of luck with your application.