People & Culture Manager - Accor Hotels - Saudi Arabia

Accor, a world-leading hospitality group and one of the most respected names in the industry, is seeking a dynamic and strategic People & Culture Manager for one of its premium hotels in the Kingdom of Saudi Arabia. This leadership role presents a unique opportunity to join a global powerhouse and shape the employee experience within a fast-growing and dynamic market.

Job Overview

The People & Culture Manager will act as a strategic business partner to hotel management, responsible for leading and executing all human resources initiatives that support business objectives and foster a positive, people-centric organizational culture. In the hospitality world, where guest experience is paramount, the employee (people) experience is the key driver. This role, therefore, focuses on attracting, developing, and retaining top talent, ensuring the hotel's full compliance with local laws and regulations, and building a work environment that inspires excellence, creativity, and belonging.

Key Responsibilities

• Strategic People Leadership: Develop and implement the HR strategy aligned with the hotel's vision, goals, and Accor's global standards.
• Talent Management & Recruitment: Lead the end-to-end recruitment process to fulfill the hotel's staffing needs with competent individuals, from manpower planning to selecting culturally and professionally aligned candidates.
• Learning & Development: Design and implement effective training and development programs to enhance employee skills, support career progression, and ensure the delivery of exceptional hospitality service.
• Performance Management: Oversee the cyclical performance appraisal process, provide coaching to managers, and ensure constructive development and goal-setting dialogues.
• Employee Relations & Culture: Foster a positive and inclusive workplace culture, handle employee relations matters effectively, and serve as a trusted liaison between management and staff.
• Compensation & Benefits: Oversee the salary and benefits structure, ensuring fairness and market competitiveness, and manage payroll processes in coordination with the finance department.
• Legal Compliance: Ensure the hotel's full compliance with all Saudi Labor Law and relevant regulations, maintaining accurate and secure employee records.

Qualifications & Requirements

• Work Experience: Proven experience of at least 5 years in Human Resources, with leadership experience in a similar role (HR Manager or HR Head). Experience in the hospitality or hotel sector is a significant advantage and a priority.
• Education: Bachelor’s degree in Business Administration, Human Resources, or a related field. Advanced professional HR certifications (e.g., CIPD, SHRM) are a plus.
• Local Knowledge: In-depth understanding of Saudi Labor Law and Saudization (Nitaqat) regulations.
• Leadership Skills: Excellent leadership and influencing skills, with superior verbal and written communication abilities in both English and Arabic.
• Personal Attributes: A leader who is firm yet empathetic, with the ability to build strong relationships at all levels, and exceptional negotiation and problem-solving skills.
• Results-Driven: Ability to thrive in a fast-paced environment, manage multiple priorities, and make sound decisions that support the business.

Why Work With Accor?

Joining Accor means becoming part of a global hospitality family with iconic hotel brands. We offer:

• An international and dynamic work environment with genuine opportunities for career growth within the global network.
• A competitive benefits package, which likely includes medical insurance, housing and transportation allowances, and discounts on stays at Accor hotels worldwide.
• The opportunity to shape workplace culture and have a direct impact on the employee experience in one of the world's fastest-growing hospitality markets.

How to Apply

Qualified and aspiring professionals looking for a leadership role in People functions within the luxury hospitality sector are encouraged to apply for this outstanding opportunity. Please prepare an updated, concise English CV that highlights your relevant experience and achievements in Human Resources, particularly within a customer-service or hospitality environment.

Note: Given the leadership and interactive nature of the role, the successful candidate is expected to be already residing in Saudi Arabia or willing to relocate to the job location. The position is advertised through accredited job platforms like NaukriGulf.

Prepare to lead the people agenda in one of the world's most exciting hospitality destinations.