Senior CRM Account Executive Job at ServiceNow – Saudi Arabia

ServiceNow, the global leader in delivering digital cloud workflows that make work better for people and enterprises, is expanding its dynamic team in the thriving Saudi market. We are currently seeking an experienced and results-driven Senior CRM Account Executive to join our sales force in the Kingdom of Saudi Arabia.

Job Overview

The Senior CRM Account Executive will be responsible for leading and growing strategic customer relationships within ServiceNow's CRM business segment. This role focuses on understanding complex customer needs, articulating the powerful value of the ServiceNow platform, and managing the full sales cycle to achieve sales targets and drive business growth. This position is pivotal in supporting Saudi Arabia's Vision 2030 and the comprehensive digital transformation across various sectors.

Key Responsibilities

• Develop and execute comprehensive sales strategies for the CRM segment within the territory.
• Identify and target new business opportunities with prospective clients, as well as grow relationships with existing customers.
• Manage complex sales pipelines from prospecting through to closure.
• Build strong, long-term relationships with key decision-makers in large and medium enterprises.
• Work closely with pre-sales, consulting, and partner teams to deliver integrated solutions that meet customer needs.
• Maintain a deep understanding of CRM market trends, ServiceNow competition, and technological innovations.
• Meet and exceed assigned quarterly and annual sales and revenue targets.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
• Proven track record of 5-7 years in field sales or account management, with a strong focus on selling enterprise software solutions (SaaS or Cloud).
• Deep, hands-on experience in the Customer Relationship Management (CRM) solutions domain is highly required.
• Consistent over-achievement of sales quotas in a highly competitive environment.
• Strong understanding of business processes and challenges faced by companies in the Saudi and Gulf markets.
• Exceptional communication, negotiation, and presentation skills, with the ability to interact effectively with all levels of management.
• Ability to work independently and in a dynamic team environment.
• Fluency in both English and Arabic (spoken and written) is essential.

What ServiceNow Offers

Joining ServiceNow means becoming part of an innovative and growing company culture. We offer:

• A stimulating and supportive work environment focused on professional growth.
• A competitive compensation package including base salary and performance-based bonuses.
• The opportunity to work with cutting-edge cloud technologies and a globally leading platform.
• Ongoing training and development programs.
• A network of colleagues and experts worldwide.

How to Apply

Ambitious candidates who match our requirements are welcome to apply for this outstanding opportunity. Please submit your application through the official platform advertised by the company (such as NaukriGulf or the official ServiceNow careers website). Ensure your CV is updated to highlight your relevant experience in CRM and cloud solutions sales, along with your tangible sales achievements. Only qualified candidates will be contacted for the next stages of the interview process.

At ServiceNow, we believe in the power of diversity and inclusion and encourage all qualified individuals to apply, regardless of background.