Unit Head E-Channels - Tawteen Oman

Tawteen in the Sultanate of Oman is inviting applications for a critical leadership position: Unit Head E-Channels. This role represents a prime opportunity for ambitious professionals with expertise in digital transformation and e-channels management to join a leading entity in the Omani market.

Job Overview

The Unit Head E-Channels will occupy a strategic leadership position within Tawteen's structure. This individual will be the primary person responsible for leading, developing, and executing the company's comprehensive e-channels strategy. The core objective is to enhance the organization's digital presence, improve user experience across all electronic platforms, and drive growth and innovation in services delivered through digital channels.

Key Expected Responsibilities and Duties

• Strategic Leadership: Develop and implement a comprehensive vision and strategy for the E-Channels unit, aligned with Tawteen's overall business objectives.
• Performance & Development Management: Lead, guide, and develop a specialized e-channels team to ensure the highest performance standards are met.
• Digital Project Management: Oversee the design, development, and launch of new electronic projects and platforms, ensuring adherence to timelines and budgets.
• User Experience (UX/UI) Enhancement: Ensure a seamless, secure, and innovative experience for end-users across all digital touchpoints.
• Analytics & Performance Measurement: Establish frameworks to measure e-channels performance using analytics tools and make data-driven decisions to improve outcomes.
• Stakeholder Management: Collaborate with various internal departments (such as Marketing, IT, Operations) and external vendors to achieve effective integration and coordination.
• Innovation & Trend Awareness: Stay abreast of the latest trends and technologies in e-channels and digital services, proposing initiatives for innovation.

Essential Qualifications and Requirements

• Educational Qualification: A Bachelor’s degree in a relevant field such as Business Administration, Marketing, Information Technology, Computer Engineering, or a similar discipline. A Master’s degree is a strong advantage.
• Work Experience: A minimum of 8 to 10 years of professional experience in e-channels management, digital transformation, or digital product management, with proven leadership experience of at least 3-5 years in supervisory roles.
• Technical Skills: Deep knowledge of Content Management Systems (CMS), e-commerce platforms, data analytics tools (e.g., Google Analytics), and information security principles.
• Leadership Skills: Excellent ability to lead and motivate teams, with effective communication and interpersonal skills at all levels.
• Analytical Skills: Strong capability to analyze complex data and derive actionable insights for strategic decision-making.
• Language Proficiency: Excellent command of the English language (reading, writing, and speaking). Knowledge of Arabic is a significant advantage.

Why Work with Tawteen in Oman?

The Sultanate of Oman is a promising economic environment witnessing steady growth in both public and private sectors. Joining a company like Tawteen means working for an organization that recognizes and invests in digital transformation. The holder of this position will have a direct impact on the shape of digital services offered, with real opportunities for professional and personal development in a stimulating work environment.

How to Apply for the Position

Applications for this leadership role are accepted exclusively through the Naukrigulf platform. Please visit the dedicated job link on the platform and submit an updated and modern Curriculum Vitae (CV), along with a Cover Letter that outlines how your experience and skills match the requirements of this leadership position. Ensure you highlight key achievements and quantifiable results from your previous career relevant to managing and developing e-channels.

Note: Given the leadership nature of the role, the selection process may involve several rounds of interviews with senior management.