IT Support Specialist - ODOO (Kuwait)

KUWAIT JOBS HERE is currently seeking to hire a skilled IT Support Specialist with expertise in ODOO ERP system for a position in Kuwait. This role presents an excellent opportunity for professionals experienced in Enterprise Resource Planning (ERP) system support and implementation, particularly the widely-used ODOO platform, to join a dynamic work environment.

Job Description & Key Responsibilities

The successful candidate will occupy a vital position within the IT team, acting as the primary point of contact for ensuring the smooth and efficient operation of the ODOO system across the organization. Key responsibilities include:

• Providing first and second-level technical support to ODOO users across various departments (Sales, Purchasing, Inventory, Accounting, HR, etc.).
• Diagnosing, troubleshooting, and resolving technical issues related to ODOO modules and their integrations.
• Assisting users with day-to-day operations and answering their technical inquiries.
• Contributing to basic configuration and setup processes to adapt the system to evolving business needs.
• Collaborating with developers or vendors to resolve complex issues or implement system enhancements.
• Documenting support processes, issue resolutions, and procedures to help build an internal knowledge base.
• Providing basic training to new users on how to utilize the system effectively.
• Monitoring system performance and reporting any potential problems that could impact productivity.

Qualifications & Core Requirements

To be eligible for this position, you must meet the following criteria:

• A Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven practical experience of at least 2-3 years in a technical support role, with a strong focus on ERP system support.
• Hands-on, practical experience with the ODOO system is mandatory. Candidates with a deep understanding of its various modules (e.g., Sales, Purchase, Inventory, Accounting) will be preferred.
• Strong analytical skills and excellent problem-solving abilities with a methodical approach.
• Good understanding of databases (preferably PostgreSQL) and basic SQL queries.
• Ability to explain technical concepts to non-technical users in a clear and simple manner.
• Excellent verbal and written communication skills in both Arabic and English.
• Ability to work effectively both within a team and independently while managing priorities.

Preferred Skills

• Any ODOO-related certifications.
• Experience working in Kuwaiti or GCC business environments.
• Knowledge of basic project management concepts.

Work Location & Environment

The position is based in the State of Kuwait. Specific work location details may be discussed during the interview stages. The work environment is expected to be collaborative and stimulating, with opportunities for professional development.

How to Apply for This Position

Applications for this role are being accepted via the LinkedIn platform, where the job was advertised. Please follow these steps:

1. Visit the original job posting link on LinkedIn attached to the description.
2. Carefully review the job requirements and ensure your profile and skills are a match.
3. Prepare an up-to-date and clear Curriculum Vitae (CV) in both English and Arabic, highlighting your experience with ODOO and related projects.
4. Use the "Apply" or "Easy Apply" button on the LinkedIn job posting page.
5. Ensure your LinkedIn profile is complete and current, as most recruiters will review it.

As the advertising company is KUWAIT JOBS HERE, they are likely acting as a recruitment agent or job aggregation platform. You may be directed to apply directly to the actual hiring company's website after initial screening.

Pro Tip: Customize your cover letter to explicitly mention your experience with ODOO and provide examples of problems you have helped solve.

Conclusion

The ODOO IT Support Specialist role in Kuwait is an excellent career move for ERP professionals looking to apply their skills in a vibrant job market. With the increasing adoption of solutions like ODOO for streamlining operations in Kuwaiti companies, the demand for these skills is consistently growing. If you possess the experience and passion for supporting enterprise systems, we encourage you to apply for this opportunity.