Account Manager - Local Shops Specialist at Talabat in Manama

Talabat, the leading food and goods delivery platform in the Middle East, is seeking to hire an Account Manager specializing in managing and developing partnerships with local shops and stores for their dynamic team in Manama, Bahrain. This position represents a prime opportunity for ambitious professionals to join a tech giant that is reshaping the delivery and e-commerce landscape in the Kingdom.

Job Description and Responsibilities

The Account Manager for Local Shops will play a pivotal role in building and strengthening relationships with a wide base of local merchant partners across Bahrain. The focus will be on understanding the needs of these stores and helping them grow and thrive through Talabat's extensive platform.

Key responsibilities will include, but are not limited to:

• Proactively managing a portfolio of accounts for local shop partners on the Talabat platform.
• Developing and implementing strategies to drive sales growth and improve the operational performance of partner stores.
• Analyzing performance and sales data to provide evidence-based recommendations aimed at improving outcomes.
• Acting as a key liaison between local merchants and various internal teams at Talabat (e.g., Marketing, Operations, Support).
• Providing ongoing support and training to partners on best practices for using the Talabat platform, optimizing their listings, and enhancing customer experience.
• Negotiating commercial terms and renewing contracts to ensure sustainable and mutually profitable partnership relationships.
• Identifying new opportunities to expand the scope of services or products offered through the platform.
• Ensuring the achievement of individual and team Key Performance Indicators (KPIs) related to account growth and retention.

Required Qualifications and Skills

Talabat is looking for self-motivated candidates with a passion for customer service and driving business growth.

Essential Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven work experience of at least 2-3 years in account management, sales, or business development, preferably within the retail, tech, or delivery services sector.
• Strong understanding of Customer Relationship Management (CRM) principles and data analysis.
• Exceptional communication and negotiation skills, with the ability to build trust-based relationships.
• Ability to work independently and within a team in a fast-paced, dynamic environment.
• Excellent proficiency in English (written and spoken). Knowledge of Arabic is a strong advantage.
• Strong organizational skills and the ability to manage multiple priorities.

Preferred Skills:

• Previous experience working with e-commerce or food delivery platforms.
• Knowledge of the local Bahraini market and the small/local store sector.
• Proficiency in using data analysis tools like Microsoft Excel or Google Sheets.

Why Work with Talabat?

Joining Talabat means becoming part of a dynamic startup culture backed by the global strength of the Delivery Hero group. While specific details are not mentioned in the listing, leading companies in this sector typically offer:

• A stimulating and interactive work environment.
• Genuine opportunities for professional growth and career development within a global company.
• The chance to make a direct impact on the local business landscape in Bahrain.
• A wide professional network within the fast-growing tech sector.

How to Apply for the Position

Applications for this role are submitted via the Naukrigulf online platform. Please search for the job listing titled "Account Manager - Local Shops jobs in Talabat in Manama - Bahrain" on the mentioned website. Ensure your Curriculum Vitae (CV) is updated to highlight your relevant experience in account management, sales, and partnership development, including any measurable achievements. Prepare a concise Cover Letter outlining your motivation for joining Talabat and how your skills can serve the objectives of this specific role.

Given the competitive nature of roles at major tech companies, it is advisable to apply as soon as possible after verifying you meet all the essential requirements.